# PassPass

> Winners Only

## English

### Member Support

- [How to cancel your PassPass membership](https://help.passpass.com/en/articles/9932793-how-to-cancel-your-passpass-membership.md): You can cancel or restart your membership with PassPass anytime as there are no long term contracts
- [How to Invite Friends to PassPass](https://help.passpass.com/en/articles/11071308-how-to-invite-friends-to-passpass.md): Invite your friends to PassPass so they can access exclusive deals and giveaways.
- [How to signup and redeem a deal in-store](https://help.passpass.com/en/articles/9558873-how-to-signup-and-redeem-a-deal-in-store.md): In this video we share how to help a customer signup for PassPass and redeem a deal
- [How to Fill Out Your W9 and Connect Tax Information to PassPass](https://help.passpass.com/en/articles/11100728-how-to-fill-out-your-w9-and-connect-tax-information-to-passpass.md): Details on adding tax and payment information to PassPass to accept a giveaway prize or receive a payment.
- [How to Access Global Access in the PassPass App](https://help.passpass.com/en/articles/11201743-how-to-access-global-access-in-the-passpass-app.md): Step by step instructions for navigating to Global Access inside the PassPass app
- [How to Enter PassPass Giveaways & Maximize Your Chances to Win](https://help.passpass.com/en/articles/11369125-how-to-enter-passpass-giveaways-maximize-your-chances-to-win.md): Follow these easy steps to enter giveaways and boost your chances of taking home cash, trips, electronics, and more.
- [Refund Policy](https://help.passpass.com/en/articles/12658771-refund-policy.md): PassPass Refund Policy Effective Date: 04/24/2026

### Product Updates

- [PassPass 2.5.0](https://help.passpass.com/en/articles/11470144-passpass-2-5-0.md): Officially Launched – May 2025

### PassPass for Business Owners

- [Becoming a member as a business owner](https://help.passpass.com/en/articles/9736453-becoming-a-member-as-a-business-owner.md): Details on how to become a member if you're a business owner registered on the PassPass app.
- [Navigating the PassPass Partner Portal](https://help.passpass.com/en/articles/11067881-navigating-the-passpass-partner-portal.md): A walkthrough of the PassPass Partner Portal for business owners.
- [How come I can't see my InstaPerk?](https://help.passpass.com/en/articles/9592328-how-come-i-can-t-see-my-instaperk.md): Reasons why you may not see your InstaPerk as a business owner
- [The difference between a daily deal and an InstaPerk](https://help.passpass.com/en/articles/9592265-the-difference-between-a-daily-deal-and-an-instaperk.md): When creating or redeeming deals it is important to know the difference
- [PassPass Marketing & Flyer Guidelines](https://help.passpass.com/en/articles/11115342-passpass-marketing-flyer-guidelines.md): Instructions for partners to create marketing materials promoting PassPass deals and membership at your location.
- [How PassPass Transformed Our Restaurant’s Revenue �⛳🍽️](https://help.passpass.com/en/articles/11322028-how-passpass-transformed-our-restaurant-s-revenue.md): By Matt Rener, CEO & Co-Founder of PassPass & Owner of Birdie Golf

### Ambassador Support

- [How to use the ambassador portal](https://help.passpass.com/en/articles/11191951-how-to-use-the-ambassador-portal.md): Updated 5.3.2025 Welcome to the Ambassador Portal at PassPass
- [Navigating to Global Access within the PassPass App](https://help.passpass.com/en/articles/11322532-navigating-to-global-access-within-the-passpass-app.md): It is easy to login to PassPass Global Access to access 1,000,000+ retailers
- [Master Affiliate Compensation and Payments Terms of Services](https://help.passpass.com/en/articles/11390150-master-affiliate-compensation-and-payments-terms-of-services.md): Updated: April 30, 2025
- [Promote PassPass Giveaways with Custom Landing Pages](https://help.passpass.com/en/articles/11420674-promote-passpass-giveaways-with-custom-landing-pages.md): Enhance their promotional efforts by directing potential members to customized giveaway landing pages
- [PassPass Ambassador Payout Instructions](https://help.passpass.com/en/articles/11498736-passpass-ambassador-payout-instructions.md): Steps to submitting all the necessary information needed to collect a payment from PassPass
- [Ambassador Referrals](https://help.passpass.com/en/articles/12315779-ambassador-referrals.md): How to see who you've referred as an Ambassador

## Español

### Soporte al Miembro

- [Cómo cancelar tu membresía de PassPass](https://help.passpass.com/es/articles/9932793-como-cancelar-tu-membresia-de-passpass.md): Puedes cancelar o reactivar tu membresía con PassPass en cualquier momento, ya que no hay contratos a largo plazo.
- [Cómo Invitar Amigos a PassPass](https://help.passpass.com/es/articles/11071308-como-invitar-amigos-a-passpass.md): Invita a tus amigos a PassPass para que puedan acceder a ofertas exclusivas y sorteos.
- [Cómo registrarse y canjear una oferta en la tienda](https://help.passpass.com/es/articles/9558873-como-registrarse-y-canjear-una-oferta-en-la-tienda.md): En este video te mostraremos cómo ayudar a un cliente a registrarse en PassPass y canjear una oferta.
- [Cómo completar tu formulario W9 y conectar tu información fiscal en PassPass](https://help.passpass.com/es/articles/11100728-como-completar-tu-formulario-w9-y-conectar-tu-informacion-fiscal-en-passpass.md): Instrucciones para agregar información fiscal y de pago en PassPass y poder recibir premios o pagos.
- [Cómo acceder a Global Access en la aplicación PassPass](https://help.passpass.com/es/articles/11201743-como-acceder-a-global-access-en-la-aplicacion-passpass.md): Instrucciones paso a paso para navegar hasta Global Access dentro de la aplicación PassPass
- [Cómo Participar en los Sorteos de PassPass y Maximizar Tus Oportunidades de Ganar](https://help.passpass.com/es/articles/11369125-como-participar-en-los-sorteos-de-passpass-y-maximizar-tus-oportunidades-de-ganar.md): Sigue estos sencillos pasos para participar en sorteos y aumentar tus posibilidades de llevarte a casa dinero, viajes, electrónicos y más.

### PassPass para Dueños de Negocios

- [Registrarse como Miembro siendo Propietario de un Negocio](https://help.passpass.com/es/articles/9736453-registrarse-como-miembro-siendo-propietario-de-un-negocio.md): Detalles sobre cómo convertirse en miembro si eres dueño de un negocio registrado en la app PassPass.
- [Cómo Navegar por el Portal de Socios de PassPass](https://help.passpass.com/es/articles/11067881-como-navegar-por-el-portal-de-socios-de-passpass.md): Para dueños de negocios que promocionan o generan ingresos con PassPass
- [¿Por qué no veo mi InstaPerk?](https://help.passpass.com/es/articles/9592328-por-que-no-veo-mi-instaperk.md): Razones por las que es posible que no veas tu InstaPerk como propietario de un negocio
- [Directiva de Marketing y Folletos de PassPass](https://help.passpass.com/es/articles/9592265-directiva-de-marketing-y-folletos-de-passpass.md): Guía para socios: Materiales de marketing de PassPass \(ofertas, membresía y ubicación\)

### Ambassador Support

- [Cómo usar el portal del embajador](https://help.passpass.com/es/articles/11191951-como-usar-el-portal-del-embajador.md): Actualizado el 3/5/2025 ¡Bienvenido al Portal del Embajador de PassPass!
- [Navegando hacia Global Access dentro de la aplicación PassPass](https://help.passpass.com/es/articles/11322532-navegando-hacia-global-access-dentro-de-la-aplicacion-passpass.md): Es fácil iniciar sesión en PassPass Global Access para acceder a más de 1,000,000 de minoristas
- [Términos de Servicio de Compensación y Pagos de Afiliados Maestros](https://help.passpass.com/es/articles/11390150-terminos-de-servicio-de-compensacion-y-pagos-de-afiliados-maestros.md): Actualizado: 30 de abril de 2025
- [Promociona Sorteos de PassPass con Páginas de Destino Personalizadas](https://help.passpass.com/es/articles/11420674-promociona-sorteos-de-passpass-con-paginas-de-destino-personalizadas.md): Mejora tus esfuerzos promocionales dirigiendo a posibles miembros a páginas de destino personalizadas para sorteos